Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Data gifting not working!

Hi. I have been trying to gift data for 4 days now and everyday it says- it’s not available come back later???

Can’t find ur email to contact privately.

Hi there, I wish u will have a stressful day same as mine. Well I been trying to gift half of my data to my other number as I were suppose to do it every month. I been trying this for the last 3 days. It’s always come back with a message “sorry we r ...

Resolved! RT app in Iphone

When using RT app in a EE or BT network, images are not loading. However, when connected to Virgin WIFI or Starlink the app works correctly loading all images.What's the problem here?Thanks

Help data add on roaming

Can you help? I am in Seychelles trying to buy a data add on. There is one “unlimited data (30 day)” but when I go to buy it it says “starts immediately, expires today”… I’m so confused. It’s £40 for unlimited data but says lasts 0 days but in bracke...

Resolved! No options for selecting gift data

When given the option to gift data, there are no options and no drop down bar.

Transfer data to another line from the same business account

How can I transfer data to another line from my same business account?thanks

Resolved! Roaming

How do I get rid of roaming?

Is data gifting broken?

I'm trying to gift data from one of my contracts to another but the process appears broken. When I select the from and to account boxes, both pop up a cheery little message saying"We will have it fixed soonSorry, we can't show this device's data righ...

Data gifting

Since the update on the EE app I can't do the data gifting through our account. We are on the same one, and the problem has only started since the app updated..

3 sims cards on my account

I have 3 sims all with different data allowances in my accountThe incorrect data allowance has been assigned to the wrong numbers ie the one requiring the highest allowance has the lowest and vide versaiam just 4 months into my 24 month contract How ...