poor upload speeds

gradwell1961 · ‎31-12-2022

Morning - I am using a huawei B525 4g router and getting 40Mbps download but only 0.4 upload. When I check it, the rate is good for moment and then collapses as though it is being being clamped somewhere. Any ideas?

HNY

Northerner · ‎31-12-2022

Hi @gradwell1961

Forget speed check. Are you having and real world usage issues?

Thanks

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gradwell1961 · ‎31-12-2022

Thanks for the advice Grand Master I have now forgotten my use of speed check. However I still find 'real world' uploads are very slow, almost as though the asymmetry between download and upload speeds is wrong or at least biased too much toward the download. I suppose I could check the speed to find out but that seemed to be the wrong approach. Is there another way?

Leanne_T · ‎01-01-2023

Hi @gradwell1961

Do we have any problems reported on the EE Network Status Checker for your area?

Leanne.

gradwell1961 · ‎01-01-2023

No reported problems but I did get this - am I doing something wrong?

gradwell1961 · ‎02-01-2023

Does anyone have knowledge of the correct settings for a Huawei B525 router? Should I be looking at replacing it? or is it a network/sim issue. It seems to have got worse. Thanks

Christopher_G · ‎03-01-2023

Hi @gardwell1961

I would recommend having a chat with our Technical Support team so they can look into this for you.

Chris