Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Using mobile data in Morocco

Hi we are going to Morocco for a holiday, I have looked at the options for buying bolt ons/ pay extra for using my phone in Morocco and there does not seem to be an option for this. Can anyone help please x

Unable to use data

I just top up my phone with 15 pounds, and it shows that I have unlimited text and call and 15gb data, but I cannot use the data. What can I do?

Cannot use mobile data despite having lots remaining and have good signal

I have 98gb remaining in my allowance, I use a Samsung S21. I have my mobile data turned on. I have restarted my phone, I have activated and deactivated airplane mode, still nothing. This is the 3rd day and I cannot access any online service unless ...

EE APN Settings - Windows 10 Laptop (Lenovo)

Hi,Please can you provide me the EE APN settings for a Windows 10 Laptop.Details below should you need it:Manufacturer: Sierra Wireless, IncorporatedModel: EM7455Firmware: SWI9X30C_02.24.05.06Network type: GSMData class: UMTS, HSDPA, HSUPA, LTEIMEI: ...

Resolved! Gifting data

Hi i have just joined the EE service and have two numbers with ee one is unlimited data sim only contract .question is there a limit to the amount of data i can gift per month from my unlimited data?

Missing data

Hello I had 20.94gb left yesterday morning and now only got 668mb how can that happen as I not been online plus background downloads are switched off etc

Data roaming

I am going to Mexico today and need to be able to use my phone abroad can you help me with this please. I can only use my phone in the EU

Ending a contract that has already added this month's data

I have another mobile on my contract. The contract for that number has ended but data has been added for this month. I don't want to continue that contract. How do I stop it. Thankyou

Data

I’m trying to transfer some of my data to my son - but I can’t see how to do it help!

Internet

Hi, I am going on holiday soon and I need internet. I currently don’t have internet other than my house, I’m not sure why?? Can you help with this?