WhatsApp connecting issue on 5G Esim, but works on WiFi

[Umbrokhan]

How do I fix WhatsApp connecting issue on 5G Esim. 
works on WiFi but not on data. 

[Chris_B]

@Umbrokhan   You need to request to have content lock removed from your account you can do this by calling customer services and with a credit card pay every fundable token, or you can go to an EE store with photo ID to make this request. 

[Umbrokhan · Accepted solution]

I sorted it out, you have to go on EE app setting and turn on over 18+ viewing. But why is WhatsApp (X-rated)? 

[Leanne_T]

Hi @Umbrokhan

Content can be shared over third party apps, and may require the age restriction to be removed on your My EE account. 

Leanne.