Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello, I have just upgraded my EE plan and phone which includes being able to gift data to family members. I can’t work out how to do this, my husband had an EE contract and my daughter has a pay as you go. Thanks
HelloI'm looking to upgrade two phones for my sons to Iphone 13 and upgrade my own sim only to the 160gb of data , which I wont need. I have been told that I can upgrade to minimal data for my sons handsets and then gift them data each month from my...
Was told today in shop that if the second phone on acc runs out of available data then it has to be transferred from main phone on account...... how do you do this please 路
Ok so I have just joined EE after a couple of previously poor experiences with a couple of other providers. I took the leap and paid a lot more for this service with a view to getting a substantially more stable and true reflection of the product I a...
How do I check my data balance without calling EE. I tried logging in and it won't let me. I tried clicking on add ons and it just goes to a forbidden site
I wanted to give data from one phone to another but its not allowing me ar the moment when i log in to my account. I isually can do this but at present when o press the data to go to where you can gift or share its not downloading and page is blank. ...
We have lost all gifted data on the 5 numbers we have. Data was gifted to each phone from the primary number and after the rigmarole of logging in noticed that all phones apart from the primary had lost all gifted data. The missing data did not rever...
Hi sir,i have mobile data finshing on 20th August by unfortunately today my mobile data is finished so i want extra mobile data by 20th August
HiEE chat have told me x 3 tines that my account is ready to roam however on the control setting in my EE account the roaming button won't let me enable it. It keeps saying error. EE assure me it's ok but worrying its not going to work. I fly later....
Hi, I bought the mobile data package from EE for 1 week to use in Aruba, and I can’t get it to work. I have enabled roaming, and there are no other restrictions in place that would seemingly prevent this from being used. I have also restarted my phon...
