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Data expired on 1 Feb 2023 - on 2 Jan 2023

Davehutchuk
Explorer

Any idea why data says it is expired on 1 Feb 2023, when its only 3 Jan 2023

221.23 MB used of 25.24 GB

2 Jan 2023

EXPIRED

1 Feb 2023

3 REPLIES 3
Christopher_G
EE Community Support Team

That sounds unusual, @Davehutchuk.

Could you send me a screenshot obscuring any personal information please?

Chris

Here's the screen shot

Screenshot 2023-01-04 at 11.58.23.png

Christopher_G
EE Community Support Team

I'm not sure why that one has expired, @Davehutchuk. It may be worth having a chat with our Mobile Care team so they can check on it for you.

Chris