Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Reset network settings abroad, now no internet!

I’m currently in Spain, and wasn’t able to log onto wifi anywhere, was suggested to reset network settings which I did. Now I see signal bars but not 3/4g or anything data related.saw that apparently I can’t manually add settings to an iPhone, so I d...

Resolved! Travelling to Netherlands from UK - Using Pay As You Go £10 Upgrade Pack

Hi guys I'm quite confused using the website.When I click roaming cost it says 'included in allowance' but on other pages it says £2 fee per day. I currently use PAYG with the £10 upgrade pack and have been for 5 years. I have 20GB of data included, ...

I am unable to data gift???

How do I gift data to another device

unlock content on s10

Cant unlock content on ny phone

Can not connect the internet, l already in put the sim card.

Can not connect the internet, l already in put the sim card. How to activate it ?

Resolved! Data Roaming

My children's phones are on my account. Two of them are going abroad soon. Do I need to purchase 2 data roaming passes or can I get one which applies to both? Thanks

Cannot gift data.

I physically cannot see the option to gift data, tried Google and can't find how I'm supposed to do it. Does anyone know a foolproof way to gift data? Thanks.

Data rollover not happening

Have 20GB monthly data package, with Gifting btw two numbers on same account, so that can share monthly. Currently, data allowance not rolling over on roll-over date, for last 4months. I travel frequently, regularly outside of U.K./Europe. Previously...

Data share

Where is the function to data share with my family