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Data gifting

GY71dnx
Valued Contributor
Valued Contributor

‎23-10-2022 02:04 PM

I have 2 phones on the same account. One is old and will not download the My EE app, the other will.

Can I gift data to the newer one in my EE account on-line? If not, how can I do it?

Any help appreciated.

0 Helpful
28 REPLIES 28
XRaySpeX
EE Community Star
EE Community Star

‎23-10-2022 02:15 PM

Yes, the a/c holder may gift data in the online MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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GY71dnx
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎23-10-2022 02:27 PM

Thank you for reply.

I am sorry to appear thick (78) but I can't find anywhere on My EE to gift data. Can you tell me where it is on web page please. i have both phones listed on page.

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bristolian
EE Community Star
EE Community Star

‎23-10-2022 02:30 PM

If both phones are on the same pay-monthly billing account, the following EE help page has some info on the process:

https://ee.co.uk/help/help-new/offers-and-services/other/data-gifting 

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XRaySpeX
EE Community Star
EE Community Star
In response to GY71dnx

‎23-10-2022 02:34 PM

In your online MyEE select the FAMILY USAGE tab & choose who you want to gift data to.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
GY71dnx
Valued Contributor
Valued Contributor
In response to bristolian

‎23-10-2022 02:38 PM

All the help says use the phone app.

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GY71dnx
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎23-10-2022 02:40 PM

I do not have a Family Usage tab, only a usage one for each phone. No other tabs.

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XRaySpeX
EE Community Star
EE Community Star
In response to GY71dnx

‎23-10-2022 02:42 PM

Further down it says "or MyEE online" > Family Usage.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to GY71dnx

‎23-10-2022 02:43 PM

Are you on PAYG? You can't gift data with that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
GY71dnx
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎23-10-2022 02:45 PM

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