Data gifting
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23-10-2022 02:04 PM
I have 2 phones on the same account. One is old and will not download the My EE app, the other will.
Can I gift data to the newer one in my EE account on-line? If not, how can I do it?
Any help appreciated.
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23-10-2022 02:15 PM
Yes, the a/c holder may gift data in the online MyEE.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-10-2022 02:27 PM
Thank you for reply.
I am sorry to appear thick (78) but I can't find anywhere on My EE to gift data. Can you tell me where it is on web page please. i have both phones listed on page.
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23-10-2022 02:30 PM
If both phones are on the same pay-monthly billing account, the following EE help page has some info on the process:
https://ee.co.uk/help/help-new/offers-and-services/other/data-gifting
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23-10-2022 02:34 PM
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-10-2022 02:38 PM
All the help says use the phone app.
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23-10-2022 02:40 PM
I do not have a Family Usage tab, only a usage one for each phone. No other tabs.
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23-10-2022 02:42 PM
Further down it says "or MyEE online" > Family Usage.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-10-2022 02:43 PM
Are you on PAYG? You can't gift data with that.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-10-2022 02:45 PM
