Whatsapp

GY71dnx · ‎27-10-2022

Can I send photos on Whatsapp for free as part of my data allowance, or will I be charged extra?

XRaySpeX · ‎27-10-2022

Yes, you can use Whatsapp to send photos for free. It just eats your data.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

GY71dnx · ‎27-10-2022

I sent a photo on Whatsapp yesterday, and a 61p showed on my EE account charges. I have over 20g of data left on phone.

XRaySpeX · ‎27-10-2022

73p (61p + VAT) is the price of an MMS. Therefore it must have gone as an MMS, not over Whatsapp.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

GY71dnx · ‎27-10-2022

I have only just installed Whatsapp, so am still finding my way with it. I was replying to someone on there when i sent pic. Was surprised to be charged.

bristolian · ‎27-10-2022

If you replied or sent a message over WhatsApp, it would have been sent using your data allowance.

If you replied or sent a message via MMS, it would have been charged as a picture message at 73p.