Data gifting
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23-10-2022 02:04 PM
I have 2 phones on the same account. One is old and will not download the My EE app, the other will.
Can I gift data to the newer one in my EE account on-line? If not, how can I do it?
Any help appreciated.
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23-10-2022 02:46 PM
Both phones are pay monthly for the last 22 years with EE (as it is now)
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23-10-2022 02:50 PM - edited 23-10-2022 02:52 PM
Which Plan are you on? When did it start? Plan > Plan Details.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-10-2022 02:57 PM
This price is for both phones, + I get an extra 7gb per phone each month
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23-10-2022 04:03 PM
@GY71dnx , click on menu and then data usage and you will see data gifting, hope that helps.
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23-10-2022 04:22 PM
There is no link for data gifting
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23-10-2022 05:00 PM
@GY71dnx , could you check your plan whether it includes data gifting, and also make sure whether one of your numbers has data gifting?
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23-10-2022 05:46 PM
@Schockwave : How? We seem to have already explored all likely avenues.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-10-2022 05:58 PM
Business plans don't allow data gifting, just to provide another possible scenario.
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23-10-2022 07:02 PM
They are not business phones
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24-10-2022 08:02 AM
Hi @GY71dnx.
Are both lines definitely on the same account?
Can you see them both when you log in?
Jon
