Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! 250MB bought has been lost

Hi, I've not long bought the one off 250MB of data as I'm only 3 days off renewing on my plan (down to last 33MB!!). There seemed to be a problem when I bought it in that it didn't give me the option of buying it from the app (my normal/preferred met...

Witam

Witam doładowałem pakiet 5 giga i internet nie działa niby pokazuje połączenie 4 g ale gdy wejdę w wyszukiwarkę pisze brak internetu

Short trip to Dublin, How can I activate my data?

I am in Dublin now for 4 days, and I want to know if it's possible to activate the data of my current plan or if I have to purchase new data.

Data gifting

Hi

Resolved! Roaming

HiAm I correct in assuming the following for a contract customer post 20221) data roaming will only work in a country that isn't included in the travel pass and/or EE EU zone if you buy a data add on? For example if in Thailand data roaming will onl...

Double data

I have just started a 50gb double data plan, it's a 24 month contract. I currently get 100gb of data. Will I get 100gb every month throughout the contract?

Re: Cancel roaming data add on

how did you buy the roaming? i cant activate this..

Spamhaus

Is there a way to prevent EE allocating Spamhaus block listed ip addresses to ones internet connection? Having to reboot my mobile data router or requesting delisting from Spamhaus every time this happens is a tedious chore. I'm beginning to dread tr...

Unable to gift data

I gift data to my partner every month, but for the last month I have been unable to do it. A message comes up saying: We will have it fixed soon. Sorry, we can't show this device's data right now. Please try again later.This message has been coming u...

Data Allowance

Read moreHey, I’ve recently gone into a sim only deal and dropped my data down from 10GB per month to 6GB per month. This was decided as the advise I spoke to stated I had only ever used a total of 4GB per month, max while being on 10GB of data. I’ve...