Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi, I've been using a 4GEE wifi mini as a temporary solution whilst my fibre broadband is down and waiting to be fixed. I had purchased 30MB of data that could be used within 2 months, however I inadvertently used up the data within a few weeks. I pr...
My phone alerted me to a download. I pushed this. It was very slow and kept stopping. When it reached 16% an alert arrived saying my data usage was used until the present period expired. According to my account that is 23/03. Is it safe ,re cost, to ...
Hello. I have a data remaining 90GB in uk I’m in Iceland now. Can I use data in Iceland? And if I can, how much can I use?
Hi. My current plan started well before July 2021. And when in Europe (eu) I usually receive the test saying my mins, data etc can be used at no extra cost (got this messageas recentlyas mid feb).Yesterday however i received a text saying id be charg...
Hello,I have an issue that my EE plan cannot make any cellular data connection. It used to work, then stopped. It's not dependent on location. I use my EE plan via eSIM on an iPhone 13 (2nd line).Unfortunately as I am a business user (not the billing...
Hi. I have triad to ring a Swedish Mobile but vant get through. Might be my spending cap or restrictive usage. Never happened before so thought I’d check. xxxxxxxxxxx. Thanks [Mod edit: Please do not share personal details as your posts are visible t...
Hello, I added on a data package when my wifi/broadband wasn’t working. How do o remove this as it is o longer required and don’t even use quarter of what I’m paying for?
My plan is to use my 5G phone as my only source of internet. At home I ethernet tether my phone to my router. It works until I try and download something. The phones data connection then just stops, it has no internet till I restart the phone. Even d...
