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Problems about mobile data

NoraShang
Visitor

‎16-07-2023 05:48 PM

My EE shows that I have had a 15 pounds’ subscription pack, and that 50GB left of 50GB data. But it turned out the mobile data is still unusable on my phone. Did I lost any step or something? How can I solve this?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎16-07-2023 07:30 PM

Hi @NoraShang 

Have you tried restarting your device?

What device do you have and are you in the UK?

Thanks 



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