Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165145 Views
  • 50 replies
  • 23 Helpful

Gifting data failed

Is there an issue with gifting data please? Never had an issue before, any chance you could sort it asap before my teenage son has an even worse day, thank you 

Using Data for internet

Can I stop my son using his data to access the internet for certain times?  He has an iphone XR

af300506 by Contributor
  • 500 Views
  • 5 replies
  • 7 Helpful

Data

How can i increase my monthly data

Gift Data

I’ve not been able to gift data through the app for days. Is there a problem with EE?

Haggis78 by Explorer
  • 276 Views
  • 3 replies
  • 0 Helpful

Data gift

My two new devices don’t come up on my app so I don’t know how to gift data 

JoelM12 by Visitor
  • 258 Views
  • 1 replies
  • 0 Helpful

Slow wifi

Why am I getting less than 40mbs speed now when I pay for over 100mbs unlimited data, and until about Christmas I was constantly getting 135 - 140mbs on my sim router. It was great. Now the internet is buffering a lot!

Grahamjv by Visitor
  • 280 Views
  • 1 replies
  • 0 Helpful

Resolved! EE no longer tracking my data usage?

Hi,Since about a week ago, EE no longer appears to accurately track my data usage.I’ve attached 5 screenshots demonstrating this - the narrative as follows:1. Data before usage (98.1GB remaining)2. iPhone Mobile Data for EE Line (the only line on thi...

01A18634-E30F-4120-834F-FD7580BB6BD6.jpeg C44A1C79-83A6-459D-A423-61D11AC0FD6F.jpeg 5B4EBEE0-C156-4017-A959-76AA323E64B7.png BEFBB56A-5CEB-4CBC-A1B1-B7321366798E.png
cdd89 by Contributor
  • 715 Views
  • 6 replies
  • 0 Helpful