Mobile Data

Roaming

I paid for Mexico roaming last week, this is now showing on my bill. Im now in Mexico and can only get on my phone on Wi-Fi! I am unable to contact anyone in anyway as it says I have no service so txt and calls are not going through. Neither are watt...

I’m turn off data mobile and I can put back

I can’t put back mobile data

Travel data pass

I have a data travel pass add on. Will this work in South Africa and is it only valid 500mb/day or does it allow you to use your contract allowance? 

Credit - not easy to add on

Why does the EE pages always take me top up ? i have credit but it doesnt allow to me to navigate to ee add on easily. 

share data to family

how to share data to my family? 

Video calls not connecting

video calls on whats app can not connect.Please can we resolve this asap

My data ran out in seconds eventhough i was on wifi

I left my phone for a bit whilst definitely on wifi then i get a notification saying i’ve used 80% of my data then straight away saying i’ve used all of it which obviously didn’t make any sense, especially cus the pack only started yesterday. I also ...

Im having trouble answering my messenger calls and don't know why please help me

Using data abroad

Hello,I was hoping someone could help. I recently visited Switzerland and paid for a data roaming add on (£10) even though I was told when I renewed my contract that roaming was included. My allowances renewed whilst I was away but 3 days in a receiv...