Data usage issue

JasBassra
Visitor

‎21-07-2023 08:22 PM

Hi 

Just had a message saying my mobile data usage is 80%..which is ridiculous since I am on home WiFi most of the time plus with rollover is was more than my monthly allowance.

So will be complaining since something not right at their side.

Regards

Jas

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2 REPLIES 2
Alex_M
Star Contributor
Star Contributor

‎21-07-2023 08:53 PM

Hi @JasBassra 

Check the mobile data section in your phone’s settings, it should show your usage and what has been using the most data - maybe something has been using your data in the background?

Thanks,

Alex

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XRaySpeX
EE Community Star
EE Community Star

‎21-07-2023 10:03 PM

@JasBassra : Are you on an unlimited data plan?

OR are you on PAYG?

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