cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data cost in spain

Ferney_84
Visitor
  • Hi, I've arrived in Spain & had a txt saying I'll be charged £2.29 a day to use my phone here, not sure why but guessing it's because I'm not on a sim.only plan, unlike last summer when I was was still on my original 24 month plan,
  • Is there another option rather than the £2.29 daily charge? An abroad/Spanish 2 week bundle perhaps?
  • Thanks, John, 
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Ferney_84  You can purchase the roam abroad pass at £15 per month via your online account.   You need to remove this when you get back to the UK. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Ferney_84  You can purchase the roam abroad pass at £15 per month via your online account.   You need to remove this when you get back to the UK. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Alex_M
Star Contributor
Star Contributor

Hi @Ferney_84,

You can text ROAMING PASS to 150 to purchase the roaming pass, or do it via the My EE app/website - it will cost you £15 per billing month, so you should cancel it when you return to the UK.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM