Mobile Data

No access to data package on mobile broadband

I want to contact EE direct. My phone is broken. I have bought 6GB data £15 to use on my tablet via my mobile broadband. When I try to access it it says "connected no Internet". What use is that!! What can I do? It was my only means of communication ...

Has something gone wrong with EE Mobile Broadband routing?

I'm trying to understand what's happened with EE's Mobile broadband performance, because it's fallen off a cliff in the past few days.The culprit appears to be in the way the routing is configured, as whenever I run a traceroute, it flounders around ...

Ridiculous data usage

I appear to have used an obscene amount of data since I last topped up just over a week ago, 55gig, despite not having used my phone anymore than normal. I usually use about 40gig a month and always have data left at the end of the month, but for som...

4G mini Wi-Fi router

I live in rural Scotland very close to an EE mast. I bought the 4G mini router based on the fact that my EE work phone (I phone SE) gets a download speed of 100Mbs nearly all the time. The mini wi fi is nowhere near that speed but fluctuates massivel...

Re: Happy customer

I was being paid every month 78 pound my internet is not working properly it's too slowly what's the problemthank you 

Ee

Roaming in the usa

please help- I’m in the USA and I can’t seem to Roam despite trying to buy a roaming pass- I can’t send texts or call the EE mobile number from my phone. I also didn’t get the standard roaming message when I landed. I’ve bought a wifI package to be a...