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No internet abroad

Benosenko
Visitor

‎01-08-2023 10:44 AM

Hi i am traveling abroad and one of my phones on my plans are not working properly with roaming - I have tried many things to rectify this, rest, turned off blue tooth, Wi-Fi, sent text to 150 and nothing is helping

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎01-08-2023 11:24 AM

Hello @Benosenko. 

Welcome to the community. 

Are you aware if you activated roaming for this number before leaving the UK by texting ROAMING to 150 from the handset?

Activating roaming for one number will not activate for all. 

Is your phone connect to a local network?

Are you roaming outside the EU?

Katie

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