Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Gift data

Hii got my daughter to switch from Tesco to ee. But I can’t seem to gift her data. How do I do this please?

Resolved! Data roaming

Hello my data roaming hasn’t turned on, I have been told to message 150 “ROAMING” but I don’t have signal to do this as my data roaming hasn’t turned on. How do I get around this ?

Data

I bought 2GB one-off mobile data 2 hours ago, how long does it take to kick in?

Resolved! data roaming abroad

Hi,I just added travel data pass to my account via 150, just a quick question - is Germany included?

Gifting data

Hi, I have an unlimited data plan with 100GB gifting data. I’ve run out of my gifting data and need to be able to hotspot my laptop. Can I pay to get more gifting data.

Data top up not working

Hi - I topped up my data yeateday but I have no connectivity. Thanks

My mobile data isn't working and the posts aren't helping

I am paid up. I have 4.9GB alive. And I connect to wifi without a problem. But no connections away from wifi. the solutions I have looked at are all about SIM cards etc but that isn't my problem. It was fine till a couple of weeks ago.

Re: Turn off mobile data from a different phone

The turn off mobile data toggle is no longer working. It keeps saying there is a problem and to text 150. I have uninstalled and resinstalled the app and its the same problem. Pls advise

Late bill payment

So I was meant to pay my bill on the 15th of march but I’ve paid it off today but my data still ain’t working is there any reason behind that

Resolved! No internet

I have two phones on my mobile contract, one of which is showing as being registered on the network and on which calls and message texts can be made. However it will not allow me access to the internet. A small X appears beside the 4G signal icon top...