Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 192029 Views
  • 50 replies
  • 24 Helpful

Data not working

I've got 86gb data left and it's not letting me use it. I've basically payed 30 quid for no reason whats going on

Data

I paid for data and cancelled the unlimited and it should finish this month but can’t find on my app what date it finishes

Hi there

I just want to move my date to my son phone his number is XXXXX XXXXXX. Can move 5gb to his mobile phone pls .    [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Yoongtung by Investigator
  • 432 Views
  • 2 replies
  • 1 Helpful

Resolved! mobile data

struggling to use mobile data as error messages come up .

Disappearing Data on roaming switch over

Has anybody else experienced this? My one daughter travels a lot so intermittently using data roaming. The problem is when we switch data roaming on to her account, all her existing data on her phone disappears. I then frantically have to gift her mo...

TrinnyD by Investigator
  • 901 Views
  • 6 replies
  • 0 Helpful

Data roaming

Hello currently abroad in Italy unable to call on 150 which normally works abroad and need to use data roaming to survive and get around, data stopped late yesterday evening and needed a cab was a huge struggle, luckily a local assisted but I have pr...

Yuso by Visitor
  • 506 Views
  • 2 replies
  • 2 Helpful