Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Bad service

Why is there no way to gift data to my other accounts while ee are 'improving' thier site??Bad service! Leaves my family stuck without data access.

Rm10 9sx

Hi, my data is not working this evening how do I fix this issue ?

Resolved! Data gifting

I have 100gb available to gift from a SIM that has unlimited data. I gifted 5gb on the 28th February. I wanted to gift more today 13 March but says I have only 55gb to gift. Why is this?

Sending E mails

Hi I am having issues sending e mails today using my EE data, i can receive emails and access the internet.Sending using WiFi is ok.Advice please

Mobile Data flying away for no reason

I've had pretty much the same contract for years (22G mobile data) and I went through many iPhones and I never had any issues with the mobile data, most of the time I had data left at the end of the month. Last month I had no issues, but something ha...

Add ons

Can I add on the data roaming for a month and then remove it? Or will I have to keep it ? Thanks

Mobile data is not working

My husband shared family data to my number. But I can't use the data. When I changed my network to EE it was showing no connection and iam offline. I don't know how to fix it. I tried all possible ways but I couldn't make it

Mobile

My data allowance has started again so I have 5.0GB now but my data still doesn’t work it still comes up as 3G not 4G what do I do?

Resolved! Add on not available

I have topped up my credit so have £10 to spend in my pay monthly we account. I would like to allocate this to extra data but the button to buy an add on is greyed out. How to I add more data to my account?

Data not working

Hi, I am in New Zealand. I am pretty sure I pay for 100GB of data with free calls and texts abroad for £30pm. So I don't understand why I can't use the internet. It's annoying I can't just leave a message for EE so they can help me. Please can someon...