Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Internet issues

Hi,I had this message come through “Hi from EE: You've now used all of the data you can gift. You'll get more next month but, in the meantime, you can continue to enjoy using your unlimited data allowance.” A day or two after my phone would only disp...

Resolved! 4G suddenly stopped working

Hi folks, strange one this, if anyone can help it would be much appreciated:Last week my wife's phone (samsung S10) suddenly lost 4G.She was at her wits end on Tuesday, after spending several hours on the phone to EE going through the same steps agai...

Resolved! Can I see how much data I use daily?

I’ve just moved from Plusnet on a monthly 5Gb contract. In the Plusnet app I could see how much data I was using each day, but I can’t find how to do that in the EE app. Is it possible?

data

Best and cheapest unlimited data

Hello,I want to active unlimited or large data. What is your suggestion and better price?I have net in my office, I will use this data just in holidays.

I can't buy more data!

My mobile phone has run out of data.I've had a text with a link to buy more data. When I click on it, it tells me to turn my wi-fi off. When I click when I'm on 4G, it won't download the page---because I've run out of data.How do I get more data? I c...

Re: Nothing works after switching to EE

I legit have the same exact problem did you manage to get it fixed

Why is my phone not working when I turn WiFi off!!!

I've phoned 3 times this week. My phone won't work if not connected to WiFi!

Subscription Pack £20, 50GB in UK and EU

Hi,I've got a subscription packs that supposedly gave me 50gb data to use in UK and EU. I'm in France and then heading to Spain and I can't use my data even though ( renewed today) I received a text message that my data could be use in UK and EU. Am ...

Resolved! Data Usage

I joined EE a month ago, just received my first bill, 4 simms on the account, and all four simms have nearly used up all their data allowence. I find this very hard to believe as the new deal doubled the data allowed to the previous contract and they...