Spend Cap

Streetworker01
Contributor
Contributor

I’ve just set up a roaming pass for a trip to the USA. Do I need to add a spend cap as well? 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Streetworker01

Welcome to the community. 

You will need to remove your spend cap or set it to allow the charge for your Roaming Pass. 

Please also activate roaming before leaving the UK by texting ROAMING to 150

If you need any help whilst in the USA please be sure to pop back to the community and let us know. 

Have a wonderful trip, 

Katie 🙂

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4 REPLIES 4
Katie_B
EE Community Support Team

Hello @Streetworker01

Welcome to the community. 

You will need to remove your spend cap or set it to allow the charge for your Roaming Pass. 

Please also activate roaming before leaving the UK by texting ROAMING to 150

If you need any help whilst in the USA please be sure to pop back to the community and let us know. 

Have a wonderful trip, 

Katie 🙂

Streetworker01
Contributor
Contributor

Thank you. That’s very helpful. 

Hello. 
do I need a roaming pass £15 to go to the USA

ive txt ROMAING to 150 and am fully set up to roam 

I’m on 160mb per month with unlimited calls and txts. Pay monthly. 
what is best to do. 

thanks amanda

 

Katie_B
EE Community Support Team

Good morning @Amanda1983J

This all depends if you wish to use your calls, texts and data whilst in the States. 

If you do, you can either pay £2.29 per day to use your services or you can pay for the £15 Roaming Pass which is a 30 day rolling add-on that can be cancelled at any point. 

Should you not wish to use mobile data you will be charged local rates for calls and texts. 

I hope this helps, 

Katie 🙂