Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Ridiculous data usage

I appear to have used an obscene amount of data since I last topped up just over a week ago, 55gig, despite not having used my phone anymore than normal. I usually use about 40gig a month and always have data left at the end of the month, but for som...

4G mini Wi-Fi router

I live in rural Scotland very close to an EE mast. I bought the 4G mini router based on the fact that my EE work phone (I phone SE) gets a download speed of 100Mbs nearly all the time. The mini wi fi is nowhere near that speed but fluctuates massivel...

Resolved! Gift data

How do I gift data

Re: Happy customer

I was being paid every month 78 pound my internet is not working properly it's too slowly what's the problemthank you

Ee

Roaming in the usa

please help- I’m in the USA and I can’t seem to Roam despite trying to buy a roaming pass- I can’t send texts or call the EE mobile number from my phone. I also didn’t get the standard roaming message when I landed. I’ve bought a wifI package to be a...

Resolved! slow internet speed on mobile

Hi. I just renew my plan to monthly SIM 10GB plan and after that my internet speed dropped rapidly. When I am connected to WiFi it is OK ( around 30Mb) but when I am conected using mobile data - speed dropping between 1Mb to 9Mb?Any Suggestions?

Resolved! How do I check my data usage

My data ran out very quickly this month - I was connected to wifi hiw di I check my data using sugar or find out why I went though my data so quickly can anyone help please

Text message comes up different number

Can someone help me with advice when I send text to my friends it's coming up with different number

Resolved! Problem z roaming

hello I have a problem I have 78 GB of internet left every month I buy a package for £ 20 50 GB. I am currently in Poland (2 weeks) mobile data stopped working for me, I got messages that the roaming conditions have changed and I have to pay extra an...

Mobile Data

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