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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 191963 Views
  • 50 replies
  • 24 Helpful

I can't buy more data!

My mobile phone has run out of data.I've had a text with a link to buy more data. When I click on it, it tells me to turn my wi-fi off. When I click when I'm on 4G, it won't download the page---because I've run out of data.How do I get more data? I c...

Mark348 by • Visitor
  • 755 Views
  • 3 replies
  • 1 Helpful

Subscription Pack £20, 50GB in UK and EU

Hi,I've got a subscription packs that supposedly gave me 50gb data to use in UK and EU. I'm in France and then heading to Spain and I can't use my data even though ( renewed today) I received a text message that my data could be use in UK and EU. Am ...

Mcaux by • Investigator
  • 871 Views
  • 5 replies
  • 2 Helpful

Resolved! Data Usage

I joined EE a month ago, just received my first bill, 4 simms on the account, and all four simms have nearly used up all their data allowence. I find this very hard to believe as the new deal doubled the data allowed to the previous contract and they...

Anna1724 by • Visitor
  • 1248 Views
  • 14 replies
  • 0 Helpful

Data Gifting & Roaming Abroad

Hi, I am trying to gift data from one line to another. The line gifting from is current in the UK, and the one gifting to is currently abroad.1. Is it still possible to gift the data?2. If it is possible, can i then add Roaming Abroad pass to the lin...

Gee88 by • Visitor
  • 493 Views
  • 1 replies
  • 1 Helpful

Resolved! EE gift Data

I’m trying to send data to my friend how can I do this 

Hughesk3 by • Visitor
  • 2326 Views
  • 12 replies
  • 2 Helpful

Transfer data

From *********** to *********** 50GB   [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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