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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 190257 Views
  • 50 replies
  • 24 Helpful

BT double data

I received a text with this offer and received a response saying it was being dealt with but my data allowance hasn't changed

Abroad

Hi , I use a Bussines sim card, if i going abroad I will be charged if I using mobile data? or I can use my UK plan?

sorake by • Explorer
  • 394 Views
  • 1 replies
  • 0 Helpful

Gift data

Can’t give my family data on the app can you tell my why please many thanks stuart

Gifting data

Anyone else having problems gifting data. Go through the process of gifting data, then press the gift data button and nothing happens! 

GL40 by • Visitor
  • 523 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming

Hello,I'm going to Italy for three days so I need to get more data as the roaming now is not included anymore with "Pay as you go". How much data can I get daily for £3?

EE Mobile data disappointing experience

Most of the time I tend to use broadband to access the Internet, occasionally when I’m out and about it is handy to be able to access the Internet through Phone and 4G, but lately every time I try, there is no data available on my phone or should I s...

Gift data

A number in our family account is not showing. I am trying to gift data. 

Gift data

Hi. I'm not able to gift data. It's says try again later. And I've been waiting over 5 days. I'm the account holder 

Abbas3112 by • Investigator
  • 454 Views
  • 4 replies
  • 0 Helpful
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