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How do I know i've reached the 600gb Data limit

davidjac
Valued Contributor
Valued Contributor

I have my EE "unlimited" (but dont get me on that BS) sim in a modem, unfortunately theres no way for the modem to automatically transfer text messages it recieves, so they effectively sit in the ether.

As my network speeds vary between 6mb & 60mb, I have no idea if I'm being throttled due to going over the 600mb limit which I generally towards end on month contract would do.

It seems this data for some CRAZY reason isnt available to me any other way than through the texts they send the "dumb" modem.  

I'm sure I cant be the only one with this issue and would appreciate any advice. 

For reference my modem is an outdoorrouter (yes thats the brand name) and its attached to Unifi Switch.

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

You can still read these texts. Most mobile routers can receive texts & reply to them. Login to it & look for the SMS Section/Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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davidjac
Valued Contributor
Valued Contributor

This one cant. Hence my question.

davidjac
Valued Contributor
Valued Contributor

Its outdoorrouter 

@davidjac ,You take the SIM card out and put it in another device to read the text, if you find that you cannot read it in the one it is in.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
davidjac
Valued Contributor
Valued Contributor

Without wishing to be negative,  im looking for a real world answer. There must/should be a way to see the data using the myee app or whatever.  You can see that data for ordinary plans but not for the unlimited plan (which in itself should be subject to governance scrutiny).

BTW the router is 30ft on a pole above chimney. 

Northerner
EE Community Star
EE Community Star

Hi @davidjac 

If you are using more than 600GB then you need to be on a business tariff. 

Which router do you have. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
davidjac
Valued Contributor
Valued Contributor

Seems the actual answer is "no theres no way of seeing the data actually used on an "unlimited plan", would have thought someone may have known that. 

@davidjac , not necessarily, as most of us do not need to check whether we have reached or nearly reached our limit.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.