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Mobile data not working, how do I fix it on android 15 samsung

Santiago200
Investigator
Investigator

So my mobile data is not working, I turned it on then went to Google maps, nope please help

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @Santiago200,

Welcome to the Community!

I'm sorry to hear that you're having trouble with your data connection. Our Status Checker will let you know if we are aware of any problems in your area, as well as report anything we might not be aware of, so our team can take a look.

You can also give our team a call, and they will be able to take a look into why this is happening.

Rach

View solution in original post

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Does your phone show network coverage? Are you able to make & receive calls?

Do other internet-based apps work? Is mobile data permanently enabled on your phone?

Yes. I can make and receive calls. No, internet does not work with data I have 100GB LEFT

Rach_H
EE Community Support Team

Hi @Santiago200,

Welcome to the Community!

I'm sorry to hear that you're having trouble with your data connection. Our Status Checker will let you know if we are aware of any problems in your area, as well as report anything we might not be aware of, so our team can take a look.

You can also give our team a call, and they will be able to take a look into why this is happening.

Rach

Does it make any difference whether you are on a call or not, as to whether data works?