06-11-2025 04:30 PM
So my mobile data is not working, I turned it on then went to Google maps, nope please help
Solved! See the answer below or view the solution in context.
07-11-2025 08:08 AM
Hi @Santiago200,
Welcome to the Community!
I'm sorry to hear that you're having trouble with your data connection. Our Status Checker will let you know if we are aware of any problems in your area, as well as report anything we might not be aware of, so our team can take a look.
You can also give our team a call, and they will be able to take a look into why this is happening.
Rach
06-11-2025 05:08 PM
Does your phone show network coverage? Are you able to make & receive calls?
Do other internet-based apps work? Is mobile data permanently enabled on your phone?
06-11-2025 05:10 PM
Yes. I can make and receive calls. No, internet does not work with data I have 100GB LEFT
07-11-2025 08:08 AM
Hi @Santiago200,
Welcome to the Community!
I'm sorry to hear that you're having trouble with your data connection. Our Status Checker will let you know if we are aware of any problems in your area, as well as report anything we might not be aware of, so our team can take a look.
You can also give our team a call, and they will be able to take a look into why this is happening.
Rach
07-11-2025 08:30 AM
Does it make any difference whether you are on a call or not, as to whether data works?