Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

I can't gift data

My phone is not showing the data to gift any ideas

Resolved! iPhone Personal Hotspot No Longer Working on MacBook or iPad

Hello EE Community, As of yesterday, I’ve been unable to connect my iPhone’s personal hotspot to either my MacBook or iPad. The hotspot shows up in the Wi-Fi search on both devices, but fails to connect, showing one of these messages:• Remote Hotspot...

Gifting data

Hi- not been able to gift data for 2 days now- says it can’t view allowance right now but is trying to fix the issue. Irritating as I use these accounts Ed to move data around- there’s plenty there. Anyone got a fix? It’s happened before then magical...

Instagram data usage

Can I use data on 2G or is it calls and texts only?

Resolved! Data

How can I see the remaining data in my account and how can I add more?

How do I change data package? Any easy ways?

Was looking to increase my data package from 25GB to Unlimited, however I can't seem to find any option to. I've been on this contract for 6 months now, and I always seem to find myself running out. I have slow, unreliable internet at home, so being ...

Resolved! How do i remove parental controls

Как оплатить пакет за основной счёт

Могу ли я оплатить пакет за основной счёт

SIM card issues

I changed over to EE sim only contract and had my old number ported since doing this I cannot use iMessage or FaceTime or sign out of my iCloud account. I have spoken to EE who went through all the simple steps I had already completed following the...