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Data gifting not working

8388ehdan
Explorer

‎16-06-2023 10:04 PM

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why or offer a fix.

 

Screenshot 2023-06-16 220202.png

61 REPLIES 61
Kieronwood
Investigator
Investigator
In response to Christopher_G

‎25-04-2024 02:59 PM

Brilliant, another queue due to the fault of the provider, but it's the customer that has to waste their time.

I thought the reason we pay more for EE is due to their so called better customer care? 

0 Helpful
PaulLatarche
Visitor

‎27-04-2024 02:05 PM

I have the same thing. Happens regularly. I have 5 lines with EE and will look to leave if things not corrected. 

0 Helpful