Hi, I changed the ownership to my name last week, it was previously on my fathers name. I was told when I changed that I would be able to change to a new plan after a week. But, I just called and they told me that even though my plan ends next month...
I have an Arlo security system with 2 smart hubs and 4 cameras. They constantly loose connection (every few minutes) and then reconnect. The issue is not with the Arlo system per se, according to EE it is most likely because the router constantly ref...
Hi folksI signed a 2 years contract with ee last year. I haven't been to the UK for the last 7 months. Last month I was charged £32.60 instead of the agreed £30. Is it possible to cancel the contract as they might overcharge me even mire in the futu...
I have brought a sim preloaded for 12 months with 120gb to provide mobil broadband in my motor home, I have installed it in the router in the van and it works perfectly, however I would like to register it so I can monitor usage and buy more data as ...
I'm trying to access a site that I have regularly accessed daily for at least the past 5 years, and for some reason as of today access is blocked. I connect using a EE 5g Hub. The site is a French news channel https://www.tf1.fr. I always access i...
I have an EE dongle as an emergency at work for it their internet goes down. I have created an EE account and want to register the device to that dongle, it asks for the number which I put in but then it says it has sent a message to that number with...
Hi all, anyone else experiencing this issue. I haven't had Mobile Broadband for 2 days now. Calls and messaging fine, no Watsapp. I've tried all the usual ideas, restarting , aeroplane mode, manually selecting service etc. Is this an EE fault does an...
just bought a 4G Wifi router. I have installed the battery and sim as instructed. It has been on charge now for over an hour and it has no flashing lights indicating the charge status and it will not switch on. Tried different chargers, sockets etc....
Hi,I have an EE Wifi Dongle that has run out of data. I have managed to add £20 to my account but when I try and buy a data add on, it goes to an error page that just says "ADD ONS PURCHASE ERROR".I am trying to buy add it from my O2 Phone as the don...
Hi,could someone please help I have had to reset my mini dongle iv had it for years now but I have forgot the WiFi password and don’t have the sticker on the back or the keep safe card I’m wondering if there is anything I could do as the admin thing ...
