Resolved! Close Account
I am out of contract and looking to close my Broadband account. Do i need to phone someone or just stop my direct debits. Probably be binning my sim only contract also.Cheers
Forum Posts
5GEE Router - Unlock
Hi Guys,My contract is coming to an end and I wish to use this 5GEE Router with another data provider for camping trips & events within the UK. I've read a few threads already in the Community but on this page https://ee.co.uk/plans-subscriptions/mo...
Resolved! Add calls
Unlimited data but I have a data limit warning !
I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...
5G Smart Hub providing very low speeds
Hi,I have two 5G smart hub routers and both are performing really slow, max speed I am achieving is 10Mbps, usually it is no more than 5 even during less busier periods. The service previous to the start of this year was managing an average of around...
SmartHub 5G wifi vs ethernet- not much difference in speed
Hi!I've been using SmartHub 5G for only a few days so far. I tested Ethernet connection on my Macbook, assuming bandwith test would show a noticeable difference in speed. However, it only improved slightly so I'm not quite sure whether I'm doing some...
Help with Smart 5G Hub setting (possibly port forwarding?)
Hello,I've received my new Smart 5G Hub for my business. Everything works fine with the internet however I run various tournaments through some software and for whatever reason I cannot seem to get a connection to update my events when I try.I will p...
5G Smart Hub flashing aqua
My 5G router arrived today. I've set it up and connected it via ethernet to my PC as that's what I want to use it for. It's appearing in the internet connection options on my PC - Smart5GHub. I've connected to it, and I do have internet, but its slow...
Resolved! EE4g Home Router 3 and Sky Q
Because of their rural location, my parents were recently switched (by BT) from BT broadband to EE mobile broadband with a Home Router 3. Speed improvement is great (was <3Mbps, now >100Mbps) but they cannot get SkyQ for anything that needs a downlo...
