08-09-2024 12:40 PM
Solved! See the answer below or view the solution in context.
08-09-2024 05:30 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
08-09-2024 03:14 PM
Hi @Zerzoor15
Thanks for coming to our community.
If you are looking to cancel a contract, you may need to give out customer care team a call on 150, depending on what you want to do with your number. You can find out more about cancelling here How Do I Cancel My Contract with EE? | Profile Help | EE.
Lesley
08-09-2024 05:30 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.