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Mobile Broadband

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Logging in to 4G/5G mobile broadband

Hello,I've just got a new smart 5G hub and can connect to it via my devices, but when navigating to http://192.168.1.1/ I just cannot login. I've tried the admin password on the router and even reset the router back to factory settings and I still ge...

AShep_02 by • Explorer
  • 406 Views
  • 3 replies
  • 0 Helpful

Number Porting

Hi, I am having issues with Transferring my number from my old sim to a new one, When I get to the "your phone number" section in the form, It gives the error message "Please make sure you enter the right phone number. It must be a UK phone number an...

Dawid23 by • Investigator
  • 397 Views
  • 4 replies
  • 0 Helpful

Poor signal, will a EE 4G HUB fix this?

Hello,I've recently moved house and the signal is atrocious here (I'm with EE), can't make calls, send messages etc unless I stand at the very front of the house by the window. I've been a EE customer for a while, but they don't offer a high speed fi...

adamharr by • Investigator
  • 680 Views
  • 5 replies
  • 2 Helpful

SIM Broadband in Africa

Hello,I have a slightly intresting query.If you would be going abroad, could you use a https://ee.co.uk/broadband/mobile-broadband  Mobile broadband router in an African country? Alongside that, using a roaming plan to use the existing data with a fe...

Dlink router not recognising EE sim

Hi I have been using my EE unlimited sim for a wile now in a TP link router and it works fine (I have tested it in my phone and other devices so I know the sim is working fine) however I have purchased a D-Link DWR-978 5G AC2600 Wi-Fi Router Super-Fa...

Yj2000 by • Explorer
  • 1519 Views
  • 8 replies
  • 0 Helpful

Slower and Slower mobile speec

EE service getting worse since the take over by BT. Random take down without any notice supposedly to upgrade the service but the speed is getting slower and slower. Customers around our rural location are getting fed up with the way the mobile servi...

No internet connection

Hi there! Does anyone here got the same problem like mine? I've been calling EE customer service since yesterday because I don't have internet connection since Sunday afternoon. Yesterday I phoned them and they told me that there was a massive issue ...

Wi-Fi camera remote connection

HiI live isolated rural so use EE 4g home broadband, signal is good as l can see the mast from my window.Data sim is running through a BT 4g Home Hub router, l have a Wi-Fi camera set up to monitor my Motorhome parked on my drive, camera is a cinnado...

KenB2 by • Explorer
  • 563 Views
  • 3 replies
  • 0 Helpful
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