Portable EE 4G MiFi WiFi Device - OCT 2023

[TinkerTailor]

A) Can anyone provide the model number + product code and full model identifier, for the latest/most-current 4G MiFi device I can purchase from EE?

B) What is the product support life of this current model? How can I find out? 

(Given that such devices need the occasional patching/firmware-update, I think this is a reasonable question. I do not want to purchase if it will only be supported for another 6/12/24 months before support is pulled).

C) Who is the origional manufacturer & what is their model, that this EE variant is based off?

[Christopher_G]

Hi @TinkerTailor 

Is it the Smart 4G Hub that you're looking for the information on?

Chris

[TinkerTailor]

https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/4g-wifi-details

Portable Wifi. 

Before responding, please re-read A, B, C.

My questions are quite specific.

Thank you for your response,

TT

[Christopher_G]

Hi @TinkerTailor 

I've posed your questions to our device specialists. I'll post back here once I get the answers for you.

Chris

[TinkerTailor]

Christopher_G,

Thanks for chasing up.

Any updates?

TT

[TinkerTailor]

Dear Chris,

Hope you're well.

Its been about 10 days. 

I would like to buy the product (if it suits).

Can you please provide an update?

TT

[Christopher_G]

Hi @TinkerTailor 

Sorry for the delay. I do have some answers for you:

The device is covered by a 2 year manufacturer warranty, which our technical support team would be able to assist you with, if you were to have any problems with the device. I'm awaiting the specific information on model number etc. I'll post here once I have confirmation. Thanks for your patience so far.

Chris

[TinkerTailor]

Dear Chris,

Significant time has elapsed.

It is an EE product I have asked for assistance with.

I wish to purchase one.

I have some reasonable questions. 

I am asking you to escalate me to the complex care team or executive office please, if it looks like the information pathways available to you are not working out.

Warm regards and respects,

TT

[Christopher_G]

I'm really sorry about how long this is taking to get an answer, @TinkerTailor.

I've sent you a private message, please have a look and get back to me.

Thanks

Chris

[Eddy2760]

Hey 👋 

current model is the 

EE 4GEE Mini Mobile WiFi (2023) 

- With this hotspot, you can have fast WiFi anywhere– it connects to EE's 4G network for snappy browsing
- It can connect to 20 devices, so your whole family can be online at the same time
- The compact and lightweight EE Mini is perfect for working on-the-go, or just catching up on your favourite shows

- Can be pay as you go or contract 

general

Weight

85 g

Colour

White

Box contents

- EE 4GEE Mini Mobile WiFi (2023)
- Battery
- USB cable
- User guide

Dimensions

92 x 62.5 x 92 mm (H x W x D)

Manufacturer's guarantee

1 year (or as stated by the EE Representative 2years so this is probably the contract route and the 1 year is pay as you go) 

device information

Wireless connectivity

WiFi

Wired connectivity

Micro USB

Device type

Mobile WiFi

power

Power source

Built-in rechargeable battery

Battery life

Up to 8 hours standby time

Hope this helps