Hi,I am abroad in Florida and when I try to make a call it tells me calls are restricted. When I text world to 150 the reply is a problem message that tellls me to follow the link. When I log in to ee account to solve the problem I am told to call 15...
Hi, I have been a customer since 2014 and currently on a rather expensive SIM plan. The contract has long ended and I have been eligible for "upgrade" for a long time now. I spend most of the year outside the UK, and instead of upgrading, I would lik...
It is proving to be impossible to top up my 4GEE WiFi Mini! Have attempted multiple times from devices connected to the WiFi but most devices will not even take me to the top up page due to security concerns about the websites certificate. When I hav...
Hi folks, have called EE about this, and asked a few friends for advice, so far no one seems to know what's going on.I have a Huawei 4G router, into which I have inserted an EE mobile SIM on a plan with unlimited data. Some devices - a phone, two lap...
Hi,After an accidental knock to the antenna connectors, my 5G router is not working - on both internal and external settings. I spoke with EE customer services and technical support teams but nobody could find a way to replace my 5G router, even thou...
So I have a new EE account - I live on a boat in London , have a Huawei router, which am about to attach to a mast. Really pleased with the improved coverage ( have just moved from 02). Accessing the internet via my mobile is also loads better - so G...
I have recently aquired a NR5103e router (which is basically Three's version of the EE NR5103 with 'arguable' slightly better firmware).Anyway it was a doddle to setup with my EE sim but I am after some feedback, either from NR5013e users or NR5103 u...
HiI am using the 5g mobile router and on the home page it says there are sms messages waitingI click the link supplied and it asks for a password which I have forgotten, i must have changed it from the default.Is there anyway to change that password....
