Hi there, I have a EE mini hub and it only shows the 2.4ghz. I have gone into WiFi settings and changed it to 5Ghz and then it doesn't show up at all. I tried setting this up new and entering the information myself but it still doesn't work. I am usi...
Not sure why it's suddenly not connecting to the internet as it's been working fine ever since I got it. I've still got 15gb left, APN settings haven't changed and my devices still connect to it ok but obviously with no internet. I've tried turning o...
I have a EE 4GEE Home Router 3 (2021) and on the back it says 2.4GHZ. I have found over the last few weeks that the signal drops out and then connects for my phone and laptop but it is alternating between 2.4GHZ and 5GHZ. It is frustrating as it stop...
Can any one help please?For internet access I use a 4GEE sim card.For around 10 days I have not been able to send business emails on an IMAP account I have with my employer. Their IT people have looked into it and I have engaged a private IT firm to...
We suddenly lost our signal on 3 September which we also need for 4G broadband as there’s no other broadband option here. My mobile doesn’t work and my broadband speed is less than 1 mbps, when it’s working. It hardly works at all evenings and weeken...
I just acquired the EE 5G router to enjoy the fast internet however, it is performing slower than my old copper broadband. Setting the router to 4G results are poor (but not as bad as 5G):setting the router to 5G the results are appalling:I m ready t...
Hi,My Office IT provders have just rolled out Microsoft Intune. I am WFH today and whilst I can get emails and internet on my laptop, I cannot get access to my Office Cloud network. After a number of hours of viewing setting the IT providers have sug...
Before switching to EE I was using 3 and their router. I installed a PAYG sim card in the router to confirm all worked and signal quality. All great.Bought a sim only, monthly contract package but now find my smart TV or Alexa will not connect. The ...
Hello everyone,I'm a student in the States and I'm visiting Germany for a week next week. Over the summer, I stayed in the UK and I had an EE pay-as-you-go plan for two months which has expired now. I want to reactivate this plan and add some credit...
Hi, I am trying to place an add on on my mobile broadband data but it comes up with error 403 forbidden. any ideas to clear it thanks
