Mobile Broadband

Samunsung smart TV won't connect to Huaewei 4G router with new EE sim

I got a new sim card for my Huawei 4G home broadband router today. MY phone and laptop have connected easily but my Samsung smart TV and playstation 5 will connect to the WIFI but has no internet access. In have tried separating 5GHz and 2.4GHz but i...

Add data to 4gee mini

Hi there,is there a way to top up data to any 4gee wifi mini device without connecting it to a tablet or phone? we have to lend out many wifi device for some activity and logging each device and adding data seems too much. is there a way I can add da...

Factory reset of 4gee mini wifi router

How do I factory reset my 4gee mini wifi mobile router?

Resolved! Forbidden message on data add on page

Hi,I am using a 4g data sim in a dongle. I can add credit from the add-on page. However I can't buy an add on package. The page I get says 'forbidden'Please help!

Google Wifi Mesh router won't connect to Internet

I have a Huawei Gigacube 5G which connects via a cable to a Google Wifi mesh network. This has been working fine with a Vodafone Simcard, I wanted to switch to EE, and so got a EE sim card and placed it in the Gigacube. That works fine and if I conne...

WiFi mini won't connect and is showing as red

Today my mini WiFi hub won't connect and keeps showing as red. Its been fine up to now but this morning it won't work. I've tried the coverage checker but that doesn't really say anything other than I won't get a service but no info as to why. Tried ...

Loss of charge whilst disconnected from devices

Have had my EE mobile broadband for 3 years now. Excellent function and reliable until...now !Two problems:Firstly over the last 2 weeks , following being fully charged, on 2 occasions the following morning, the device seems to have lost most of its ...

4GEE wifi mini adding device

I'm hoping someone will be able to help me. I am trying to add my 4GEE device to my account, but im getting stuck on the last part. I add in the number, it verifies its mobile broadband, but then it asks me to connect to the wifi then regsiter for th...

Can't use credit

Hi all.I have £30 credit for my 4GEE dongle. I can't use to to buy data though as the page has been broken for 3+ days now. What should I do. I need it to work for work tomorrow. Thanks!

Ee 5g router problems

I’m having issues with my router.when connected to the lan port on the back of the router I get terrible download speeds, (120mbps down to 5mbps). Do I have a faulty router?thanks

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