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Mobile 4g broadband device no signal

Hi, I have a 4gee wifi mini ee71, that ive had for about 7 months, I've only used it a few times I warned it on today and its making out there is no service, I have a constant orange light on the signal indicator, I've reset a number of times and not...

Data add on

I have topped up but when I go to buy data I keep getting an error msg which says forbidden you do not have permission to access this resource any help much appreciated 

Vh4 by • Investigator
  • 1453 Views
  • 16 replies
  • 5 Helpful

Hi there

Hi there. I’m new on EE and don’t know nothing what to use EE data and calls and client service number please . Need to speak with an advisor. Can someone give me a hand to set up everything? Thank you.

Mek78 by • Visitor
  • 405 Views
  • 1 replies
  • 0 Helpful

5g upgrade (downgrade)

Hi the town I work in recently has been upgraded to 5 G great news you would think. But speeds are now slower than when it had 4g coverage. I am pretty close to the mast I get full bars for signal and speed test gives download speeds typically around...

kcurrie65 by • Skilled Contributor
  • 534 Views
  • 3 replies
  • 1 Helpful

Resolved! Data

I have a unlimited 4g home router and my account says I have 1.6g of data left out of 100Is this right  

Mark1882 by • Investigator
  • 534 Views
  • 4 replies
  • 1 Helpful

5G EE Router 2021 and Eufy doorbell not connecting

I have got a Eufy doorbell I want to connect to my 5G EE box. The Homebase is plugged into the Ee box but when I try to connect the doorbell it says it fails. on Eufy it says about 2.4 MHz and 5MHz but I have no clue what this means or how to connect...

Vezzer by • Explorer
  • 1109 Views
  • 4 replies
  • 1 Helpful

Pre 2020 Wifi Mini

Hi,I have an old (pre 2020) 4GEE Wifi mini that I haven't used for a few years but would now like to start using again as a back up to a dodgy internet supply.It is fully charge up and turns on fine.  Solid red light on 4G.  I don't know how to top u...

Jules2182 by • Investigator
  • 636 Views
  • 7 replies
  • 0 Helpful

data usage

my recently started 5G mobile broadband service used to let me see how much data I had used by logging on to the router.If I do this now I getForbiddenYou don't have permission to access this resource.As far as I know I haven't altered anything and t...

knotty49 by • Investigator
  • 800 Views
  • 7 replies
  • 1 Helpful

5g router 2021 dropping Internet and then not reconnecting

Hi,I’ve got a 5g home broadband 2021 router and it keeps losing internet but doesn’t reconnect automatically.any ideas ?it’s showing 5g and signal strength but won’t connect to the Internet.a reboot gets it back but It’s not a solution  

Rob602 by • Valued Contributor
  • 674 Views
  • 5 replies
  • 0 Helpful
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