Mobile Broadband

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Forum Posts

5gEE home broadband signal cut off and low speeds

I have been using the 5gEE home broadband device which doesn’t need to connect to the Ethernet as I live in an old building and know it is slow, however, over the last month almost every day I am being forced to turn the device off and on as it just ...

Technical support is a JOKE

So i tried asking a basic technical support question this orning and had to explain to the TECH SUPPORT GUY..... what an ISP isYOU..... You are the ISPThe rest of the conversation was a joke, didnt know what an external IP was, didnt understand the c...

mav359aaa by Investigator
  • 923 Views
  • 11 replies
  • 3 Helpful

Resolved! Sim Card

HiI was wondering if anyone can help, the company had recently purchased a sim so we can use it in our router,unfortunately, the number associated with the sim was lost (packaging was binned by an employee). The problem is there is no phone associate...

Hugely excessive data usage on router

We got a router in Sept that uses mobile data as there's only 1mps available via fixed line.The company pays me (eventually!) and there's no direct debit option, so have to use PAYG.I started with 240GB and I've topped up 3 lots of 120GB but it just ...

B1g5tu_1-1664531258029.png B1g5tu_0-1664531139655.png
B1g5tu by Investigator
  • 886 Views
  • 6 replies
  • 0 Helpful

Huawei 5G CPE PRO3 H138-380 + EE Ultimate data sim

Hi, I bought a Huawei 5G CPE PRO3 H138-380 (outside UK, no lock as per provider 3HK). I bought a EE Ultimate data sim from Amazon.They are not working well together. EE data sim work fine on 4G/5G mobile tethering, good quality on wifi call + TV live...

armuun by Investigator
  • 4425 Views
  • 23 replies
  • 4 Helpful

5GEE mini Wi-Fi

Could somebody provide a link to the instruction manual for this mini Wi-Fi rechargeable router please?

IanH777 by Visitor
  • 836 Views
  • 2 replies
  • 1 Helpful

Nighthawk M1 Router Problem

I have a preloaded EE, which was working in my Nighthawk M1 but now shows 'mobile broadband disconnected' & shows the letter E where used to show 4G signal ?

Lost sim

Hi I lost my sim card then through EE I got another one when I tried to activate it it says : We have sent a 6 digit code to your number( the number that I cannot access because it is lost) . Please help me because I desperately need my SIM but canno...