Mobile Broadband

No coverage in my area

Hello ive had no mobile signal or broadband for several weeks now. I believe this is a known issue in my area with EE coverage (postcode xxx xxx). are you offering a discount due to this? Since I cannot use my phone outside of the home broadband. Oth...

5G data sim activation

I have purchased a 5G data sim, and have installed it to the 5G router. I have full wireless coverage, and the router is showing both 4G and 5G 'signal'.However there is no internet connection. I assume I have to activate the sim, but as its in a rou...

Does 14.8/15GB mean I only have 0.2 data left?

PAYG Mobile Broadband Topup

Hi,I ran out of data allowance on my PAYG broadband SIM. It would let me access www.ee.co.uk as expected but I could not access any ee.co.uk subdomains including id.ee.co.uk and auth.ee.co.uk so there is something wrong somewhere where if you run out...

4G home broadband

At present I am on EE wired home broadband; the download speed is about 3.2Mbs and upload is 1Mbs. I live in the country and want to install four Eufy security cameras, but this need a minimum of 5Mbs upload to view the CCTV when alerted , so conside...

Mobile broadband

I have recently changed my broadband grade. It is not working as well, with less access to internet than normal. also I am still getting bill for 10.92 per month for mobile broadband- do I still need this? I am not tech savvy 

Data

I took the unlimited data package with unlimited speed, however it shows that I am capped to 100GB so I don’t understand how is this unlimited? I have been downgraded to 3G as well and I don’t have any sufficient data left to use

5gEE home broadband signal cut off and low speeds

I have been using the 5gEE home broadband device which doesn’t need to connect to the Ethernet as I live in an old building and know it is slow, however, over the last month almost every day I am being forced to turn the device off and on as it just ...

Technical support is a JOKE

So i tried asking a basic technical support question this orning and had to explain to the TECH SUPPORT GUY..... what an ISP isYOU..... You are the ISPThe rest of the conversation was a joke, didnt know what an external IP was, didnt understand the c...