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5GEE Router 2021 "Spam" text messages

I'm a brand new EE customer, I bought the 18-month contract for the 5GEE Router and a SIM-only contract for my new iPhone. Unfortunately I just had to get in touch with EE to have the phone number for the 5GEE Router changed, as since day-1, I had be...

MGK300 by • Explorer
  • 466 Views
  • 2 replies
  • 0 Helpful

5G?

I have mobile wifi, when the little box lights up , it says 4G. Just came on to check the length of my contract, to see that it reads 5G!  So why am I not getting 5G?  Also why is the account going up from £28.53 to £34.25.

Robert-G by • Visitor
  • 316 Views
  • 3 replies
  • 0 Helpful

Wi-Fi signal constantly in and out

Lately I am losing connection or can only use one device at a time.  I was told that I would get updates when it would be fixed but instead the problem is getting worse and I have received no date to when it will be fixed

Loz000 by • Visitor
  • 272 Views
  • 1 replies
  • 1 Helpful

4G Mifi Mini

I got this device last it worked the first evening. I turned it off when I went to bed.Tried to turn it on the next day nothing, charged it half of the day blue lights blinking when I disconnect from the charger and press the start button nothing hap...

Shande by • Visitor
  • 281 Views
  • 1 replies
  • 1 Helpful

Internet outage Edinburgh?

Hi all. My 5G EE mobile router is not working. No Wi-Fi. On the router, some of the lights on the top are blue rather than green… anyone know of issues? 

Cancelling mobile broadband contract

I got a rolling monthly contract as it was only needed for a few months. I was told in the EE shop I could cancel it on "MyEE" section of the website. I've been round and round and I can't work out how to do it! I have to cancel it tonight, I can't m...

Hi the EE COMUNNITY :)

I have just bought a sim with a package of 120 GB valid for a year to use it as an alternative to my weak wifi connection at my flat. Thought I have bought it without an EE router/ modem I thought it might work in the huawei one I have been left with...

CherryM by • Explorer
  • 312 Views
  • 1 replies
  • 1 Helpful
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