Mobile Broadband

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Forum Posts

Mast down for 10 weeks

We suddenly lost our signal on 3 September which we also need for 4G broadband as there’s no other broadband option here. My mobile doesn’t work and my broadband speed is less than 1 mbps, when it’s working. It hardly works at all evenings and weeken...

CindyA by Investigator
  • 837 Views
  • 5 replies
  • 1 Helpful

5G EE router - awful download speed and high upload speed

I just acquired the EE 5G router to enjoy the fast internet however, it is performing slower than my old copper broadband. Setting the router to 4G results are poor (but not as bad as 5G):setting the router to 5G the results are appalling:I m ready t...

Nico30_0-1668254503012.png Nico30_1-1668254569312.png
Nico30 by Investigator
  • 1432 Views
  • 6 replies
  • 1 Helpful

Problem with MS intune

Hi,My Office IT provders have just rolled out Microsoft Intune. I am WFH today and whilst I can get emails and internet on my laptop, I cannot get access to my Office Cloud network. After a number of hours of viewing setting the IT providers have sug...

PaulEames by Investigator
  • 1021 Views
  • 7 replies
  • 0 Helpful

Huawei B535.333 router

Before switching to EE I was using 3 and their router. I installed a PAYG sim card in the router to confirm all worked and signal quality. All great.Bought a sim only, monthly contract package but now find my smart TV or Alexa will not connect.  The ...

auzr66 by Explorer
  • 2290 Views
  • 5 replies
  • 1 Helpful

code 403 forbidden

Hi, I am trying to place an add on on my mobile broadband data but it comes up with error 403 forbidden. any ideas to clear it thanks

maggi5 by Explorer
  • 1429 Views
  • 5 replies
  • 0 Helpful

HH70VB 4GEE Won't Boot

Hello.I have a HH70VB white 4GEE router which won't boot. All the lights come on, then go off one by one until only the power light is on.I've tried to do a factory reset, but pushing the reset button doesn't do anything.If I 'ping' the router from c...

sjm96 by Investigator
  • 615 Views
  • 3 replies
  • 0 Helpful