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Resolved! EE 5G router 2021 vs Zyxel NR5103

Good day All!I recently took delivery of EE's 2021 5G router, which I believe is a white-labelled Zyxel NR5103.Performance so far for internal Wi-Fi speeds has definitely seen a sizeable improvement vs my old Huawei CPE 5G router. That said, it does ...

Resolved! EE mobile broadband sim not working

I topped up my mobile broadband sim on Monday and the internet is still not working. It’s showing 4G but not loading anything. My current balance is £10 so there should be plenty of data there to use. Anyone know what I need to do? 

SophieDC3 by • Investigator
  • 973 Views
  • 8 replies
  • 6 Helpful

Antenna for reuter

HiI would like to get an antenna to boost the signal received to my 4g/ 5g reuter. How can I sort this through EE?

LBealey by • Visitor
  • 415 Views
  • 1 replies
  • 0 Helpful

4gee

I tried to cancel my 4gee Wi-Fi… looked online, no option, rang 150 went through a million options to then find out the line was closed. Tried again a week or so later same farce, finally got through for the phone to put down on me, so I started the ...

Ro65 by • Visitor
  • 433 Views
  • 1 replies
  • 1 Helpful

Resolved! Final bill for past parent

How do I close a past parents account or change it to my father mum used to have a mobile and broadband account would like to get the broadband account changed over to my father 

neiljw71 by • Investigator
  • 456 Views
  • 1 replies
  • 1 Helpful

Resolved! Data only plans for home Fixed Wireless Access

I'm looking to switch to EE from a different network, but I'm having trouble finding a suitable plan for my situation. I need a home broadband SIM to use in my own existing 5G antenna/router/gateway which is mounted outdoors on the roof. Due to local...

sgntuk by • Visitor
  • 1057 Views
  • 1 replies
  • 0 Helpful

4GEE wifi mini wont work

HiWe purchased the white version of the 4GEE wifi mini for our office.Should the SIM be in it already? The instructions show you have to insert the SIM but I don't have one in teh box & I can't tell if it is already in. I dont want to do any damage t...

jeanctr by • Explorer
  • 801 Views
  • 4 replies
  • 1 Helpful

4G mobile box

Home internet isn’t working at all. We use our 4G box for everything and although it’s got its usual display on the box we can’t use internet at all right now. I work from home and had Zoom calls booked in for today. Can’t do anything. EE can you hel...

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