Mobile Broadband

connecting to 4gee wi fi mini

Hello,I have a 4gee wi-fi mini.I bought a new sim card today and inserted it into the device. ( I haven't yet topped up the sim with money)when I go in through the browser it is saying connected but no access to the internet.Does the sim need to be t...

usb port on router why am I getting Access Denied?

I want to cancel my contact!

I have had problems with EE and think the customer service needs reevaluated! Anyway I’m just wondering if I still have a year left in contract how much will I need to pay to leave early?thank you

5GEE router USB port for a USB/Ethernet adapter

Hello,The 5GEE router has a USB port.Can I use a USB/Ethernet Adapter on the USB port?Thanks in advance. 

4g miniwifi top up

I have a miniwifi,I paid £30 onto it and when i look online it shows it as a credit, but on the right hand side it says "waiting",So the credit is there,the days are ticking down but it wont go onto my sim,any ideas?

Appauling broadband connection

Dear EE we have a 5GEE Home Router and the worst connection possible, we are paying allot for service that continuously drops out stops and at best only manages a couple of Mbs at a go. We are forever restarting, rebooting, clearing cache, etc for a ...

EE 5G Router 2021 - Daily reboot to get good 5G connection

Hi all,I have an EE branded 5G 2021 Zyxel router with an unlimited data 5G sim running in it. The router has an external 5G/4G Bluespot Antenna connected to it which is getting a good/Excellent signal from the 5G cell tower it is pointing at. My issu...

4G Home Broadband Speed Issues -Rural Area

Good morning,I have a supplied BT 4G home router on a 300GB plan. I live in a rural area hence no other alternative to home broadband other than 4G (satallite costly!)Due to poor speed 4-7mb I have paid through EE outsourced company £100 to have an e...

Connection in france

I am currently in France have add on unlimited data payg also paid for roaming fir a week internet connection in France us virtually 0 Is there something I am missing 

Is 4GEE Home Wifi still a product?

In 2017 I signed up for 4GEE Home Wifi 64GB. In May 2021 I upgraded to Unlimited for 24 months but requested not to have a new router as I had three already. I've looked at my account and the product is 5G Sim Plan 24m Unlimited. Looking on EE shop I...