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4G mobile box

Home internet isn’t working at all. We use our 4G box for everything and although it’s got its usual display on the box we can’t use internet at all right now. I work from home and had Zoom calls booked in for today. Can’t do anything. EE can you hel...

Resolved! Not able to connect past a browser

I bought a mini router yesterday as a backup for my broadband which is currently off line, so that I can continue to work, but after switching the unit on and connecting, (is it normal for only the power light only to be showing?)I can't connect to m...

ShaunFox by • Investigator
  • 657 Views
  • 7 replies
  • 1 Helpful

I cant make or receive calls (limbo)

I can’t make or receive calls or therefore get in touch with EE to track my Broadband package that I was assured would be delivered next day along with my new SIM cards (nil and nil) 

Gman6403 by • Investigator
  • 548 Views
  • 9 replies
  • 0 Helpful

Resolved! Changing from EE to BT

I was advised by an EE phone operator (when adding another phone to my plan) to change broadband providers, from EE to BT! To save me money! I declined at the time, but I’ve just joined BT online, will I need to inform EE? And will I get charged beca...

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