No access to Facebook and Messager
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15-08-2023 03:04 AM
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15-08-2023 08:39 AM
Hi @cristiandragan2,
Welcome to the EE Community. 🙂
What happens when you try to access Facebook?
What type of device are you using?
James
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15-08-2023 10:31 AM
It could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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15-08-2023 12:34 PM
Samsung S20 5G, waiting for network...
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15-08-2023 12:35 PM
Is moderate, but stil not working ,is waiting for network
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15-08-2023 03:12 PM
Are you using the Facebook app or a web browser?
Can you access all other apps and sites?
Leanne.
