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Yearly plan

alicescanferlin
Visitor

‎17-08-2023 05:43 PM

Hi, 
I was wondering if it would be possible to pay for the Smart 5G Hub yearly instead of monthly. 
Thank you!

0 Helpful
2 REPLIES 2
Schockwave
Community Hero
Community Hero

‎17-08-2023 06:17 PM

Hello @alicescanferlin ,

Welcome to the community,

This is not customer service, but I doubt that would be possible, as contracts are always paid monthly and not yearly, but if you ring customer service they will let you know, although I am sure that I am right.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
Grand Master
Grand Master

‎17-08-2023 10:01 PM

You not only paying for the router but also for the monthly airtime.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)