Mobile Broadband

Loss of 4g xxx xxx

Any reason why me and my colleagues at work can't get a decent 4g signal anymore.? At least 5 people have noticed a difference over the last few months. You switched something off.? [Mod edit: Please do not post personal information on the public boa...

tp-link router TL-MR6400

HiBought this router from Amazon and a simcard from Scancom with unlimited EE 5g data until 2025. We have set it all up but we are getting the message connected to a network but not to the internet? it's very frustrating as we are in a holiday stati...

APN for a PAYG SIM and a TPlink router

I have a TPlink 4g router that was working perfectly. After a period of none usage (2 weeks) it now does not recognise the SIM. Can anyone help? I think it could be the APN settings but why would this have changed…The SiM is fully active, i have tes...

Microsoft Direct Access connection for work has stopped connecting

I have had a EE data sim for the last 18 months which is my home broadband and also my work laptop has been configured for Microsoft Direct access for me to connect to servers at work. This has always worked fine until some time after 17:00 on 27/07/...

Need help with 5G external antenna set up please

Hi,I have run out of ideas and hope someone might be able to help please! I recently signed up to EE's 5G home broadband and received the (Zyxel) Smart 5G Hub. As I expected I could only get 4G inside the house so I decided to buy an external anten...

Resolved! Internet connection

I have had an engineer here this morning trying to fix up my internet as I am moving into a new house but he came and said I neede something doing outside I was wondering if I can get an update as to when this might happen as I have no internet or tv...

Resolved! mobile broadband contract (data sim) used in UK, not working in Europe

I tried to find out how to activate roaming before leaving the UK but the only instructions are for phones, there's nothing about data-only sims for use with a 4G mobile router for tablets/laptops.I was using it fine in the UK but in France I got "NO...

Resolved! A new 4G router set up but unable to connect security cameras within the poperty

Unable to activate CCTV cameras through the new router

Long term travel on contract

I'm currently backpacking for another 8 months (been away 7 weeks), and I'm mid-contract with EE. My contract will end in January 2024.I've got my EE SIM turned off to avoid roaming charges, and am using esims in the various countries I go to which i...

No internet coverage in NR12, NR29, NR30, NR31

Can anyone help me figure out why I have no internet when away from Wifi, pls? Nothing, even in Great Yarmouth.I have used only 10% of my monthly data limit. So that's not it.Trying to contact a real person at EE has proven totally fruitless. Mayb...