Mobile Broadband

Customers compromised by form falsification

The complaints feedback form does not allow the last part of a complaint to be sent if it is about the way supposed services are provided by innumerable extra analytics agents & 'extras' - all of which have to be paid for by the customer dire3ctly or...

Top up not showing as add-on data

A few weeks ago I bought a mobile broadband router and SIM with 60 GB of data. As that data is nearly used up (only 2 GB left), I topped up the credit for the number. I can see that I have added 20 pound's worth of credit, but the data hasn't increas...

EE 5G Smart Router

Re: I had content lock removed twice but it hasn't worked

It really is unbelievably poor service to make people have to go in to store, call up, or go into forums to do this. Incredibly dumb that it doesn't occur to them that this would be embarrassing and annoying to people. Why don't they have this as an ...

4GEE mini router

HiI have a connected sim plan on 4GEE mobile router is it possible to have upgrade to an unlimited data plan on this?

5g WIFI - Deco M5 - No Internet Connection

I have very recently moved house to an area where wired broadband isn't really an option at all. This left me with having to opt for EE's 5g mobile wifi. The house we have moved to is old and the range on the 5g router doesn't really do much for us. ...

EE Wifi X / Wifi hotspot

Hi - I am an EE mobile customer and we also have 2 X EE mobile broadband SIMs for temp use in 4G routersAre we eligible for access to the EE Wifi X network, formerly BT Wifi X or Wifi hotspot services?