Sim top up

Bobbypat
Visitor

Hi, I have a cctv with a EE SIM card, I’m presuming it’s ran out as says no internet connection now. How do I go about topping this up, anywhere I look it asks me for a mobile number connected to sim but obviously it’s for a cctv, only thing I have is a number on the actual sim . Anybody help me 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Matt358 : Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is the SIM's mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Bobbypat  All SIM cards even those use your data only purposes have a mobile number.   It’s how they are unique and allows you to top them up.   The packaging, the Sim card came in had a mobile number on it if you still have this ? failing that you could put the Sim card into a mobile phone. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is the SIM's mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Matt358
Explorer

I need to top up sim card

Yes 

Hello

Matt358
Explorer

Yes I have number

XRaySpeX
EE Community Star
EE Community Star

@Matt358 : Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is the SIM's mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP