Mobile Broadband

Re: Slow Internet Speeds

EE are terrible , I’ve allowed myself to be conned into having two mobile routers in my house on two separate accounts , and then my phone, I have 4g one end and 5g the other, both are rubbish, I had an external areal fitted, no better, had a day off...

Hello EE team, I’m am living in Sierra Leone west Africa. I bought an EE Mifi ,

no internet

I HAVE A LTE 4G WIFI DONGLE . I have put in my data sim followed all the set up instructions and I keep receiving a no internet message  please can anyone help.

Netgear MR5200 connection issues

Hi all,My Netgear MR5200 has stopped working and now displays the message ‘Mobile Broadband disconnected’. I have 2 EE SIM cards and have tried both in the device but still won’t connect. Both the SIM cards work fine in my phone so it must be somethi...

Can’t purchase add-ons for 4G Mobile WiFi

HelloI have a EE PAYG 4G Mobile WiFi that has run out of data. I can no longer connect to it and it doesn’t turn on for more than 5 seconds, but it is fully charged.I have topped up money but I am unable to buy add-ons for data. I cannot connect to t...

EE Mini Box not turning on or appearing on wifi list

Hi, I am trying to turn on my EE mini box but when i do i see no green light on it, also when i reset the box by holding down the power, the box temporarily flashes green.  

Can't Link Device in EE Account

Hello, I have looked for assorted solutions, but I have my first 4G WiFi dongle to get online via laptop, but in order to remove the automatically applied moderate content block, I need to access EE, but after logging in and reaching the "Good Mornin...

EE Mini Hub Type Model Number?

Hi, and thanks in advance for any help you can offer. I just received my EE Mini remote hub last week I can see the battery number "Alcatel TLi021F7" also shows it is 2200mAh.My issue is that when I look for a spare backup battery I see "Alcatel TLi0...