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Mobile Broadband

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Mobile broadband package

Hey I recently signed up to a mobile broadband package for me home. I was under the impression I would recieve a hub? But only a SIM card arrived. Is this right?The girl on the phone def said I had to pay the £6.95 for delivery because the package wa...

EmmaMcC by • Explorer
  • 620 Views
  • 3 replies
  • 0 kudos

4G Router Doesn't Like EE

I have a Ezenos 4G Industrial Router which will work happily with an Asda Mobile (Vodafone) SIM and give Internet access.  I have a known good EE data SIM (proven in a MiFi unit) that will attach to EE (Router admin page showing EE LTE and signal bar...

Battwave by • Investigator
  • 792 Views
  • 4 replies
  • 2 kudos

EE4G Mobile Issue

4G Mobile dongle. I  switch on and the get a green blinking light, which turns to an aqua blinking light, which then goes blank. I can find the network and enter my password on all devices. The devices accept the password but there's no Internet conn...

43psfcp by • Investigator
  • 1388 Views
  • 3 replies
  • 0 kudos

EE 5G Router - External antenna

Hi - I have just purchased a Poynting XPOL-1 V2 5G 3dBi Omni-Directional Cross Polarised LTE 2x2 MIMO Outdoor Antenna which has two coax cables.  On the back of the router there are 4 inputs but they are not labelled...1. Will my 2x2 antenna work? if...

Dex99 by • Investigator
  • 12773 Views
  • 4 replies
  • 0 kudos

Ee wifi dongle need help

I brought a ee wifi dongle from argos I have used all my data up on and want to top up I'm not a ee customer but how do I go about linking my ee wifi dongle to the app so I can top it up any help would be much appreciated thanks 

Cjpop94 by • Investigator
  • 1259 Views
  • 5 replies
  • 1 kudos

Cancelling Smart 4G Hub contract

Spent 55 minutes on the phone earlier to simply cancel my 18 month contractI took delivery of the hub having been  assured by a salesman that the speed , with that hub, would be much faster than using an EE SIM in a 3rd party router. It wasn't. It wa...

Tony2443 by • Investigator
  • 3071 Views
  • 14 replies
  • 1 kudos

EE Smart Hybrid Slow Connection

EE disconnected my BB impacting my work life balance. Apparently a BOT error.We are not happy!As an short term fix they sent a new router and a hybrid hub.  Setup was frustrating, kit was not tested before sending, sim card tray was loose and did not...

MrDRT by • Investigator
  • 725 Views
  • 2 replies
  • 0 kudos
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