Mobile Broadband

Resolved! Router SIM card and EE app

I have just started to live on a narrowboat and I needed a SIM card for the router. Got one from EE today. PAYG initially. My personal phone is on O2. When I log into the EE app to link to the SIM card it asks for my EE phone number to send a passcod...

Smartwifi

I cannot connect my smart tv and mobile data. It accepts the Wi-Fi network name but not the Wi-Fi password that’s on the keep me card

EE sim in Huawei b535-232

I've bought a campervan with a Huawei router B535-232 and external antenna. Previous owner had zero issues with all devices connecting to it, using a 3 sim.I'm using an EE sim, and while gaining access to the internet is okay, and most devices are co...

Mobile broadband vs fibre

Hi all, Hoping you can help!Fairly new to EE (still awaiting my sim for my mobile). After a bit of advice around broadband and 5G mobile service. My current home broadband provider (Talktalk) provides a “fibre” service (only up to 65mbps download) - ...

Crap service

Since upgrade works in November my broadband has been shocking with regular outages. Have contacted EE several times and all they can say is can’t say when it will be sorted and here’s a credit off your account. It’s making working from home almost ...

5gee home router, intermittent connection.

I recently signed up to a 5gee home router, signal strength for 4g is perfect for my area and 5g comes on sometimes, speed tests seem to be on average 70mbps download and 30mbps upload, which would be the best I could get for my area however the conn...

top up but not getting data

hello i just topped up my 4g mobile device with a ten pound top up but never got my data

Resolved! Why would my EE wireless broadband say unlimited yet only 55gb left

Why would my EE wireless broadband say unlimited data yet only 55gb left. My month started on 29th October.

Smart 4G Hub Lost password settings. Reverted to factory settings.

Hi,I was wondering if anybody had experienced the Smart 4G Hub losing password settings and reverted to factory settings?All that was done is that it was turned off at the power socket, which surely shouldn't make this happen?The reset button is not ...

cancel contact

I have been trying to cancel my contract now over 3 weeks because I was firstly miss sold an ee mini wifi box had several competitions with 3 ee customer service reps and promised this and that After over 4 hours of phone calls and web chats I still ...