4GEE Router

[jockwav1]

Maybe somebody might know the answer, i have the 4GEE Router.

I am not too far away from the mast but my BB goes up & down never that good.

When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers are rubbish.

I bought this one from EE a few years ago,i am wondering if i bought a decent make would it make a difference.

[Northerner]

Hi @jockwav1 

Which router do you have. 

Have you checked for local issues:

https://ee.co.uk/help/service-status

Thanks 

[jockwav1]

As i said i have the 4GEE router which i bought from EE a couple of years ago.

There are no local issues,it has never been a great D/L speed.

I have been through tests & suggestions here before,but thought buying a good router help.

[jockwav1]

Well,no further forward with this,maybe i just need to shop around now.

[jockwav1]

Something is causing my d/load speeds to be rubbish in my area but i do not know what.

One day i am getting over 100mb d/load next day i am getting 15mb.

So i just do not know what to do here.

[James_B]

Hi @jockwav1,

Does the network status checker report any problems in your area?

James

[jockwav1]

That has already been checked more than once,not showing any.

I don`t know if it`s a problem with this EE router or not.

But my d/l speeds vary a lot,i need to get this sorted out it doing my head in now.

[James_B]

Have you reported a problem via the status checker, or just checked for known issues, @jockwav1?

If not, I'd recommend doing that as a first step.

James

[jockwav1]

So how do i report it then

[James_B]

Hi @jockwav1,

After checking the status in your area, tap the Still having problems link, followed by Report a problem.

Hope this helps.

James