EE4

Hollylampert90
Contributor
Contributor

Hi sir/madam. It’s a new EE4G  mini router  device I have and it is not letting me login  with  the password that came with it .what can I do you sort  this problem out ?   Yours  sincerely holly 

6 REPLIES 6
Leanne_T
EE Community Support Team

Hi there @Hollylampert90 

Thanks for coming here. 

What happens when you log in? 

Are you using 'admin' as the password? 

Leanne.

Is it this password ********** Yes but password is not working at all
Could you change the Password for me
Yours sincerely holly

 

[mod edit: personal details removed from the forum]

Leanne_T
EE Community Support Team

Hi @Hollylampert90 

Are you trying to connect a device and this is the WiFi password? 

The default admin password is for accessing the settings in your WiFi device, we are unable to change the password for you on the community. 

Leanne.

Hi Leanne. Yes I am trying to to change my password
yours sincerely holly
Leanne_T
EE Community Support Team

I see, thanks @Hollylampert90 

In this case, please login to your mobile WiFi router at http://192.168.1.1 and use admin as the username, and admin as the password, or use the password found under the battery cover. 

Once logged in you will have WiFi settings and you can change the password. 

Leanne. 

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. Then on the WiFi Settings tab you should be able to see your WiFi password in clear & change it if you like.

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